Friends & Families Test

Welcome to Blackhall & Peterlee Practice's Friends and Families Test online.

The NHS friends and family test is an important opportunity for you to provide feedback on the services that provide your care and treatment. Your feedback will help the practice to improve services for everyone.

How will the results be used?

We gather the results and analyse them monthly to see if any action is required. The responses to the FFT question will be used to create an overall score, which is submitted to NHS England and used on the practice website.

Have your say to improve your care.

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice.

It doesn't take long. Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.

Please click here for more information about the Friends and Family Test.


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